Do I have to pay sales tax?
You only have to pay sales tax if you are located in the same state as our warehouse.
What is your return policy?
When will my credit card be charged?
Your card will be charged within 24 hours prior to the shipment of your item(s).
Where can I enter my promo code?
You will be able to enter your code during checkout, prior to entering your Billing Information.
Do you ship to my country?
Currently we only accept Orders from and ship to the United States and Canada.
How do I change the batteries?
The battery pack is located in the small zipper compartment on the interior of your handbag.
Received a bag that is not lighting up?
When will my Order ship?
All items in stock will ship within 3 days of Order being placed. You will receive a shipment confirmation when your Order has shipped, and tracking information within 24-48 hours of shipment.